Cancellation Policy

Terms and Conditions

Cancellation by the diver(s) 14 or more days prior to the first dive day

All deposits, including tax, are non-refundable. If we are able to book divers to take the place of the cancellations, then a refund will be issued, less the tax and a 5% handling fee.

Cancellation by the divers(s) less than 14 days prior to the first dive day

All deposits, including tax, are non-refundable. Your deposit can be retained if you rebook diving with BLUE Project Cozumel and the first dive day of the new booking takes place within 90 days of your cancellation.

Cancellation by the divers(s) after arrival in Cozumel

All deposits, including tax, are non-refundable. Cancellation for individual days must be made with a minimum of 24 hrs notice. Cancellations with less than 24 hrs notice will be charged for the canceled day at the full rate.

Cancellation by BLUE Project Cozumel prior to your arrival in Cozumel

A full refund will be issued. BLUE Project Cozumel will make every effort to accommodate canceled divers with a comparable dive operator.

Cancellation by BLUE Project Cozumel due to weather

A full refund will be given. Dives may be canceled if the Harbor Master closes the port to small crafts. If larger boats are permitted to sail, we will, if you prefer, help you to find room with an alternative dive operation.